Fees & FAQs
Starting therapy can feel like a leap of faith
At Renovating Hope Counseling, we understand that reaching out often comes after you’ve been carrying something on your own for a while. There’s usually a quiet knowing that you’re ready for something to shift—or that having the support of a compassionate, objective person could make a meaningful difference.
If you’re unsure where to begin, we’re here to make that first step feel a little easier. You can explore our services, browse our providers, or reach out to receive more information and a personalized referral based on your needs.
When you’re ready, you can request an appointment anytime through our online client portal. If it feels helpful to talk things through first, we also offer a 15-minute consultation to help you find the provider who feels like the right fit.
Wherever you are in your process, you don’t have to navigate it alone—we’d be honored to walk alongside you.
Rates: Let’s talk numbers.
50-Minute Sessions
Individuals & Couples
$135 to $250 per session
80-Minute Sessions
Individuals & Couples
$226 to $344 per session
Rates will range depending on your chosen therapist. Don’t get us wrong, though—a lower rate doesn’t indicate that a therapist is any less skilled or capable. Every therapist at Renovating Hope is hand-selected through a rigorous hiring process, ensuring a strong alignment with our values and the ability to actually go there with you. We also provide out-of-network insurance billing or payment through HSA/FSA.
All About Insurance
At Renovating Hope Counseling—like over 80% of therapists nationwide—we operate as an out-of-network provider, which means that we don’t bill your insurance directly.
That doesn’t mean you’re out-of-luck, though; a lot of our clients qualify for partial to full reimbursement of what they pay for a session if their health plan includes out-of-network benefits (particularly for mental health). Our estimates are that clients receive 25–80% of their session costs back. And we’re here every step of the way to help you navigate the process.
Why Work with an Out-of-Network Therapist?
Being out-of-network allows us to focus on what matters most: YOU. Without the limitations and annoying red tape that usually come with in-network coverage, we’re able to tailor your therapy experience to fit your specific needs—not what some dude at an insurance company thinks you qualify for.
Out-of-network support often means:
More personalized, flexible care tailored to your needs and goals — not insurance limitations.
More availability — including early morning, evening, and intensive session options.
Deep expertise and training, because our therapists are free to invest in ongoing education and specialization without being limited by low insurance reimbursement rates.
Fewer hoops to jump through, meaning we can focus fully on your growth, not navigating the hellscape that is the American healthcare system.
How Reimbursement Works
Navigating insurance reimbursement can be a total headache sometimes, but we’re here to help make it simple and straightforward. Here’s what the process typically looks like:
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After each appointment, your card on file will be charged. We accept all major credit and debit cards, as well as FSA/HSA cards.
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Let your therapist know you’d like to receive superbills once you get started. At the beginning of each month, we’ll email you a detailed superbill showing the services you received during the prior month — essentially a professional receipt for your insurance company.
*Note: In order to generate a superbill, your therapist will assign a mental health diagnosis code (more on that below). This is required for insurance reimbursement. -
You’ll submit the superbill to your insurance provider, either through their online portal or by using a third-party app like Mentaya, which simplifies the process.
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Once your claim is received, it will be applied toward your out-of-network deductible. After that deductible is met, your insurance will begin to reimburse you based on what they call the “allowed amount” — that’s the portion of your session fee they consider eligible for reimbursement (which may sometimes be less than what you paid).
You’ll receive a check or direct deposit with your reimbursement amount, usually within a few weeks to a couple of months.
**A Note on Diagnosis Codes
To use your insurance for therapy, your therapist will need to assign you a mental health diagnosis code. This is a standard part of the reimbursement process and doesn’t change the care you receive. However, having a diagnosis on your record can potentially affect future coverage for things like life or disability insurance.
If you have concerns or questions, we encourage you to speak with your therapist directly during your first couple of sessions.
Still Have Questions?
Therapy is all about taking a load off, and we want to make the reimbursement process as simple and stress-free as possible. Reach out anytime via our contact form, call or text us at (404) 369-8957, or mention it in your consultation with a therapist.
Verify Your Coverage
Want to know what your reimbursement might look like? We offer two easy ways to find out:
Self-Check via Mentaya
Use this tool to instantly check your out-of-network mental health benefits.
https://mentaya.co/checkbenefits/renovatinghopeatlLet Us Do It For You Prefer a little help? Just fill out our Insurance Verification Form and our Client Care Coordinator will verify your benefits and follow up with a personalized breakdown.
Frequently Asked Questions
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Through the counseling process clients may expect to gain greater wholeness and freedom as they increase self-awareness/self-acceptance, understand and own their story in light of God’s larger story, decrease unwanted thoughts, feelings or behaviors, learn to express emotions safely within a safe environment, and spiritual growth.
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Once an initial appointment is set, our clinicians will send you the paperwork to fill out through an online platform called Simple Practice. The primary goal of the first session is to listen to your concerns and for you to determine if counseling with the clinician is a good fit.
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We are not in-network with any particular insurance. However, most of our services are usually covered as part of out-of-network benefits. If you have out-of-network benefits, we can give you the necessary paperwork, and you can file for partial reimbursement directly with your insurance company. It is suggested that individuals contact their insurance providers regarding reimbursements since the percentage reimbursed often varies depending on the insurance provider and plan.
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We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.
Mentaya is perfect if you:
• Have out-of-network benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get any reimbursement
• Simply want to skip the hassle of paperwork!
Here's how it works:
1. Sign up for Mentaya: https://mentaya.co/inviteclient/QhTXZ3eDflZWplerTTMh
2. Our practice will enter your sessions into the platform.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!
It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
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Not wanting finances to be a barrier to care, RHC does offer a sliding fee scale with our providers. Ask your clinician for the paperwork to see if you qualify.
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At RHC we understand that therapy can be scary, especially if you don’t know what to expect. Our goal is to create a warm, safe and inviting environment to ease any fears you may have. The first session is a time for your counselor to get to know you and what you are wanting to work on in therapy. Your counselor may ask questions and gather relevant information, or if you are needing connection they may spend time helping you feel comfortable in the room. The most important part of therapy is the therapeutic relationship and ensuring you feel safe to share your life. Towards the end of the session, you’ll likely discuss goals, frequency and schedule your next session.
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Yes, our clinicians are trained to integrate faith and psychology. It is up to the client to determine if this integration is right for you.